Quality | Sustainability | Luxury

Refund policy

Returns

You have 5 days to return a piece from the date it was received. Returns are only available if the piece you received is different than the piece you ordered or if the piece you received is not as described on our website. For all other cases, our pieces are not returnable due to the unique nature of vintage pieces. 

Refunds

If the piece you ordered is eligible for a return, we will inspect the piece and notify you that it was received. We will immediately inform you of the status of the refund after inspecting the piece.

If the return is approved, we will issue you a refund to the credit card you used to make the order. You should receive the refund within a few of days, the exact number of days depends on your card issuer's policies.

Shipping

You will be responsible for the shipping cost for returning a piece as shipping costs are non-refundable.

  

الترجيع

لدى العميل ٥ ايام لترجيع اي قطعة من تاريخ استلامها. نظراً للطبيعة الخاصة للقطع الفنتج، الترجيع متوفر في حال كانت القطعة التي تم استلامها مختلفة عن القطعة التي تم طلبها او في حال كانت القطعة التي تم استلامها تختلف بشكل جوهري عن وصفها على الموقع 

الشحن

يكون العميل مسؤول عن تكاليف شحن القطعة التي يرغب بارجاعها